Customer Care

We are committed to providing a level of customer support that is second to none.

MailAgent  are committed to providing the BEST customer support in the marketplace.  Talk to our customers and they themselves will tell you that our support does not end when the order is placed.  We are committed to providing customer support that is second to none. 

All of our Customer Support and After Sales Teams are based in the UK so there will never be a misunderstanding or communication issues .

MailAgent will help you to get the most out of the system by providing you with all the right information for you to achieve your goals and also make you fully aware of the full capability of the system which often highlights things you may not be aware of.   MailAgent are experts in what they do having been in business for many years.

MailAgent can:

Help you to use MailAgent productively

No matter which system you use there will undoubtedly be something the system does that you are not aware of and there will be things within the system that you need to learn about to fully maximise its capabilities. MailAgent will ensure that you use the system to full effect.  Not only will this ensure you work more efficiently it will also mean that you can even surpass the marketing goals you first set out to achieve. 

There is alot to learn about the best practices of email marketing, the positive side of it however is that the majority of the rules are very simple. MailAgent will help you find the information you need and advise you on what will work for you best. 

If you have not already spoken to your account manager, do so as there may be features you are not using that could help you immensely.  Provide you with the knowledge to achieve above and beyond your marketing goals

MailAgent Support Team

SUPPORT NUMBER:  0333 5770153

SUPPORT EMAIL:  ma.crmdesk@mailagent.co.uk

Hours: Monday to Friday: 9:00am to 5:00pm

 

We have a dedicated e mail support line manned by experts to help you.  Although our official hours for support are 9-5pm, we do offer support out of hours to the best of our ability.  If you require support out of hours, simply contact us by phone or email and state that the support you need is urgent and needs to be taken care of immediately.

Clients

MailAgent Ltd
John Dickinson Enterprise Centre
London Road Herts. HP3 9QU
Tel: 0333 577 0153
Fax: 01442 242 484
Email: masales@mailagent.co.uk

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